Frequently Asked Questions
Q: What is Date Crate?
A: Date Crate is a monthly subscription box designed to bring fun, creative, and romantic date nights straight to your door. Each box includes everything you need for a themed date night, so you can focus on spending quality time together—no planning required!
Q: What kind of activities are in each box?
A: Every month features a new theme, with activities ranging from interactive games, DIY crafts, and cooking experiences to spa nights and fun challenges. We make sure each box has a mix of creativity, connection, and entertainment!
Q: Is Date Crate suitable for all couples?
A: Absolutely! Whether you're newly dating, engaged, or married, Date Crate is designed to help couples of all stages strengthen their connection and make lasting memories.
Q: How much does Date Crate cost?
A: We offer three flexible subscription plans:
- Monthly Plan: £37 per box (billed monthly)
- 3-Month Plan: £35 per box (billed every 3 months)
- 6-Month Plan: £32 per box (billed every 6 months – best value!)
Q: When will I be billed?
A: You’ll be billed on the same date each month or at the start of your chosen subscription cycle (every 3 or 6 months).
Q: Can I cancel my subscription?
A: Yes! You can cancel anytime before your next billing date. However, if you’ve chosen a 3 or 6-month plan, cancellations will take effect after your prepaid period ends.
Q: When will I receive my Date Crate?
A: Date Crates are shipped out around the 15th or 30th of each month. Delivery times vary, but UK subscribers should receive their box within 3-5 business days.
Q: Do you ship internationally?
A: Currently, we only ship within the UK, but we hope to expand in the future!
Q: Can I choose the theme of my Date Crate?
A: Date Crate is designed to be a surprise experience each month, but we carefully curate themes to ensure variety and excitement.
Q: What if something is damaged in my box?
A: We want you to have the best experience! If something is damaged, please contact our support team using out contact page, and we’ll make it right.
Q: How can I contact you?
A: You can reach us through our contact form on the website. We aim to respond within 24-48 hours.